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    IT Support Technician, Law Firm

    East of England IT and Legal TechnologyPermanent Competitive
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    The role

    You will give first and second line IT support to staff and partners. You will install, maintain and repair hardware and networks, handle software installs and updates, manage user accounts, security and access, and monitor backups. You will set up equipment for new starters, manage leavers and help keep knowledge articles up to date.

    What you will need

    Helpdesk or customer service experience and knowledge of helpdesk logging software. Active Directory and Entra with MFA, Windows 11, Microsoft 365, iOS and Android, Intune and Windows Deployment Services. GCSE maths and English at C or above and a Level 2 IT qualification, with Level 3, ITIL Foundation or Microsoft certifications a plus. A UK driving licence and your own vehicle.

    What is on offer

    Holiday, pension, healthcare and wellbeing benefits, plus a discretionary bonus scheme.

    The firm

    An established commercial law firm acting for businesses, institutions and private clients.

    Connect Legal Partners is handling this search confidentially. We share the firm's name once we have spoken with you and have your permission to put you forward.

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